OCR - Stock Decision Error (Reclassification)
Stock
Decision Error
Queries:
(i) Stock Decision approved but still showing picker pending
(ii) If Stock transferred from one Item to another but still Stock not showing in To Item
Resolution:
1. Check
the Item and the correct stock quantity for which the user has request and
click on Edit in OCR Workplace.(Receipt Query Tab)
2. Check if
the stock decision is Approved or IN- Process in OCR Workplace
after clicking the Edit option (Receipt Query Tab)
3. If it shows IN-Process, then click on the Back option and Delete the
request
4. If it shows Approved, open the app Reclassification Detail Update
Shahi App > Applications > IT - ERP Support >
If its OK - T, stock is transferred. If its NOT, there is
some technical issue. Hence we will go back and delete the request from the same
tab, as well as delete the request in OCR Workplace in Receipt Query tab for
the same correct quantity.
5. Next check the error Message in Reclassification Detail Tab. Accordingly
provide the solution after checking the Error message.
6. Accordingly after checking the error message we can also try to repush
the transaction and update.
7. Update the REC. Status as “Select” and Save. If its just a simple error
the transaction will be updated if Not its stuck hence the only option is to
delete the request.
Check in MMS130 the reason for stock not being transferred if the stock
still remains in To Item. (Reclassification)
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